Privacy Policy
Privacy Policy for Sharpes Feed Barn
Effective Date: 1st September 2024
Sharpes Feed Barn (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make purchases through our website, https://www.sharpesfeedbarn.co.nz (the “Website”). By using our Website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following personal information from you when you visit our Website and make a purchase:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (including credit card details, which are processed through a secure third-party payment provider and not stored by us)
We also collect anonymous data via Google Analytics, which includes information about your browsing behaviour, such as pages viewed, session durations, and the type of device used. This information helps us improve your experience on our Website but does not personally identify you.
2. How We Use Your Information
We use the personal information we collect to:
- Process and fulfil your orders.
- Communicate with you about your purchases, including order confirmations, delivery updates, and customer support.
- Improve our Website, products, and services based on your interactions and feedback.
- Send you promotional material (with your consent) about new products, special offers, or events. You can opt out of these communications at any time by clicking the “unsubscribe” link in our emails.
3. How We Protect Your Information
We are committed to protecting the security of your personal information. We use industry-standard encryption to secure all transactions made through our Website. Credit card details are processed securely by a third-party provider and are not stored by Sharpes Feed Barn.
We limit access to your personal information to employees and contractors who need access to fulfil their job responsibilities.
4. Disclosure of Information to Third Parties
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: such as payment processors and couriers, to fulfil your order.
- Analytics Providers: such as Google Analytics, to help us improve the functionality of our Website.
- Law Enforcement: where required by law, or in response to valid legal processes, such as subpoenas or court orders.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognise you when you return to our site. You can disable cookies through your browser settings, but this may affect the functionality of certain features on our Website.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your information.
- Request the deletion of your personal information, subject to certain legal obligations.
- Opt out of marketing communications at any time.
To exercise these rights, please contact us at [email protected].
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Sharpes Feed Barn
489 High Street, Lower Hutt, Wellington 5010
Email: [email protected]
This Privacy Policy complies with the Privacy Act 2020 (New Zealand).